Pita Pit New Zealand Privacy Policy

1. Introduction

PPO (NZ) Limited (trading as Pita Pit New Zealand, along with its related brands including EGG’D and BOWL’D) (“we”, “us”, “our”) is committed to protecting your privacy. We comply with the Privacy Act 2020 and its 13 Information Privacy Principles (IPPs), which govern how we collect, use, store, and disclose your personal information.

This Privacy Policy explains how we handle your personal information when you:

By using our services, you agree to this Privacy Policy.

2. What Personal Information We Collect

a. Information you provide

We may collect personal information including:

You may choose not to provide certain information, but doing so may limit your ability to access some services.

b. Information collected automatically

When you interact with our website, app, or marketing communications, we may collect:

We use this information to improve user experience, system performance, and marketing effectiveness.

c. Cookies and tracking technologies

We use cookies and similar tools to:

You can manage cookie settings through your browser. Where required, we will obtain your consent.

d. Social media integration

If you engage with us via social media platforms, we may collect information associated with your account in accordance with the platform’s permissions.

3. Why We Collect Your Information

We collect personal information for purposes including:

When we collect your information, we take reasonable steps to ensure you are aware of:

4. Marketing Communications

We will only send you marketing communications where:

You can unsubscribe at any time using the link in our emails or by contacting us.

We may still send you non-marketing communications, such as:

5. Disclosure of Personal Information

We may share your information with:

a. Service providers

Third parties who assist us in operating our business, including:

These parties are contractually required to protect your information.

b. Franchisees

Independently owned Pita Pit franchisees may receive personal information where necessary (e.g. fulfilling orders or responding to customer enquiries). While franchisees operate independently, we expect them to comply with applicable privacy laws.

c. Legal and business purposes

We may disclose your information:

d. With your consent

We may disclose your information for other purposes where you have authorised us to do so.

6. Cross-border Disclosure

Some of our service providers may be located outside New Zealand.

Where we transfer personal information overseas, we will ensure that:

7. Storage and Security

We take reasonable steps to protect your personal information from:

These measures include physical, technical, and administrative safeguards.

While we take security seriously, no system is completely secure.

8. Retention of Information

We retain personal information only for as long as necessary:

When no longer needed, information is securely deleted or anonymised.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

To exercise these rights, please contact us using the details below. We will respond in accordance with legal timeframes.

10. Notifiable Privacy Breaches

If a privacy breach occurs that is likely to cause serious harm, we will:

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent.

12. External Links

Our website or app may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

13. Contact Us

If you have questions, concerns, or wish to exercise your rights, contact us:

Email: info@pitapit.co.nz Subject: Privacy Request

PO Box 331—471, Takapuna Beach 0740, Auckland, NZ

14. Changes to This Policy

We may update this Privacy Policy from time to time.


Pita Pit